Privacy & Policy

Privacy Policy

PT Mitra Utama Lestari Abadi (Company) is committed to protecting your personal information.  This policy informs you about how your data are collected and used in connection with the site accessible at www.mula.co.id.

This Personal Data Privacy Statement describes how the Company collects, uses, discloses, transfers, or otherwise processes personal data about our website visitors. Company processes your personal data according to this privacy statement and as permitted or required by law. For purposes of this privacy statement, the term personal data refers to any information that alone, or in combination with other information or data, can be used to identify a particular person and that is subject to, or otherwise afforded protection under, an applicable data protection law, statute, or regulation.

Please contact us if you would like this privacy statement provided in an alternative format and we will seek to meet your needs.

 

How Company comply with the law

Company is subject to laws in Indonesia. This policy explains how we handle personal information in accordance with those laws.

This policy does not apply to our acts and practices directly related to personal information about our current or former employees and their employment relationship with us. Personal information is used in this policy to refer to information or an opinion about an identified individual or an individual whose identity can reasonably be ascertained from the information, whether or not the information is recorded in a material form and whether or not the information is true.  

 

Collecting personal information

Company will collect personal information in accordance with the law, usually directly from you. Company only collect personal information that is necessary to conduct our business.  Company may collect information that you voluntarily give us, such as via our website, in person, or through email, mail, or social media platforms, or which is collected through automated means. You are not required to supply any of the personal information that the Company requests. However, if the personal information Company request is not provided, Company may not be able to provide you with the products or services requested or engage you to provide products or services to us. 

Company collects personal information about our customers, prospective customers, users of our products, contractors, suppliers, service providers, employees and prospective employees. The types of personal information that Company collects from you will depend on how you interact with us. 

Company may collect the following information about you:

• Contact information, such as name, addresses, telephone numbers, and email addresses;
• Product and services information, such as the product or service you ordered;
• Website usage data, such as your IP address, browser type and version, browser language, operating system, time of access, website you previously visited, and
• Communications data, including your marketing preferences and your subscriptions to our publications.
• Your feedback, including feedback from you about products and services generally, which may include data gathered from any surveys in which you participate.
• Other identifying information Company may obtain from you, as disclosed in other policies or notices.

 

Collecting sensitive information

Sensitive information is personal information about a person’s racial or ethnic origins, political opinion, professional or trade association, religious beliefs or affiliations, philosophical beliefs, membership of a trade union, sexual orientation or practices, criminal record, genetic information or health information. Company will only collect, use or disclose sensitive information about you where Company are permitted by all applicable laws, Company needs the information for one of our functions or activities and Company have your consent (or are legally required to deal with the information).

 

Storing, using and disclosing personal information

Company will take reasonable steps to store personal information in a secure environment to protect it from misuse, unauthorised access, modification or disclosure.  Company will also take reasonable steps to securely destroy or de-identify personal information when it is no longer required for the purposes for which Company collected it or for legal requirements.

Company will store and retain your personal data in accordance with applicable law, after which it will be archived or deleted. Please note that certain information could be retained for longer periods of time if Company have continuing obligations to you or if required by local law.

Company cannot be responsible for the loss, corruption or unauthorised acquisition of personal information you provide via the internet, including information provided to this website, or for any resulting damage. Company will use personal information only for the purpose for which it was collected or for related purposes permitted by law.  Company will not sell, rent or trade your personal information without your consent.

In the normal course of our business operations Company may disclose personal information to related bodies corporate and other companies engaged to perform services for us, including consultants, IT and internet service providers.  Company requires any person or company to whom Company disclose personal information to restrict their use of such information to the purposes for which it has been provided and not to disclose that information to others.  However, except as required under law, Company will not be responsible for any damage to you caused by the failure of unaffiliated third parties to honour their privacy obligations to us.

 

Accessing, correcting or updating your information

Company will take reasonable steps to ensure that the personal information Company collect, store or use is accurate, complete and up-to-date.   You may access personal information that Company hold about you and where appropriate you may request that it be corrected. Company will allow access or make the correction unless Company consider the law permits or requires us to withhold the information, or not make the correction. There is no charge for requesting access to personal information but Company may require a person making such request to meet our reasonable costs in providing the access.

Company may share your personal data for purposes of providing products or services, to communicate with you and improve our website, for business process execution and business management, for the technical functionality of the website, and for legal and compliance related purposes. Company share information about you consistent with this privacy statement to the extent necessary to carry out the purposes described in this privacy statement, and as permitted or required by local law.

In order to provide you with products and services, Company may share your personal data with our employees, suppliers, and service providers. Company may share your personal data in communicating with you, for marketing or advertising purposes, and for other business management purposes. As part of these efforts, Company may share your personal data with our employees, suppliers, and service providers, such as customer relationship management service providers, social media networks (where you use those services to connect with us), market research service providers, information and technology service providers, financial institutions and others that provide financial, accounting, auditing, actuarial, tax preparation, business process outsourcing, insurance, or other technical, logistical, and administrative services.

In order to provide this functioning website, Company may share personal data with our IT service providers, such as web hosting providers, web design agencies web shop providers.

 

Applying for employment

If you are applying for a job at Company, Company may collect information from you, such as information found in your application, resume, and other employment records; details regarding the type of employment sought, your willingness to relocate, your job compensation and benefit preferences. To the extent permitted by local law, Company may also collect information related to your background, criminal record, and similar data; and information provided about or by your references or other third parties related to your employment history, skills, or qualifications. Job applicants will, if applicable and appropriate, be informed of any additional terms that apply when they submit their applications.

Company may use your personal data when considering your application for employment. Our legal bases for processing your personal data for employment application purposes are your consent and to further Company’s legitimate business interests, which include efficiently running and managing Company’s business, including complying with applicable local law.

During the application and hiring process Company may share your personal data with our employees, affiliates, subsidiaries, suppliers, and service providers, including, recruiting service providers, hiring consultants and agencies, information and technology service providers, human resources information system providers, and others. Where permitted by local law and with your authorization, Company may also share your information with background check service providers, drug testing service providers, and others.

 

Internet privacy and cookies

When you visit our websites, information about your device is automatically collected by us or by a third party service provider on our behalf.  Company may use analytics service providers to identify generic behavioural patterns on our website (such as Google Analytics).  It may be possible to prevent such analytics service providers from collecting data, for example, by downloading the Google Analytics Opt-out browser add on.  The information collected includes your IP address and associated domain name, the date and time of your visit to our site, the pages you accessed or downloaded, the address of the last site you visited, your operating system and the type of browser you used. This information is collected for statistical and system administration purposes. The information collected does not readily identify individuals, and Company will not attempt to identify individuals unless it is necessary to do so for law enforcement purposes.

Company may also use “cookies” to assign your device a user ID.  A cookie is a small piece of information that is sent to your browser and stored on your computer's hard drive.  Cookies contain information that allows us to identify your device, understand your use of our websites, set your preferences for future visits and determine whether or not to display standard content. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Our use of cookies may be essential for our websites to operate.  

Generally browsers have different cookies settings options which allow the user to have different privacy levels, for instance: refuse the use of cookies or remove all the cookies installed in your computer. If you choose to block cookies, some aspects of this website may not work properly and you may not be able to access all or part of the website. Finally, apart from the possibility to block or remove cookies, most of the browsers allow the website visit through the “private browsing. This option implies that after closing the browser/tab the navigation data gathered or generated are removed (cookies among others). Navigation on our website results in a cookies storage.

Our websites may contain links to other websites that are not owned or operated by us.  Company are not responsible for the privacy practices of those websites, or for the content, product or services provided by, or contained on, those websites.

 

Changes policy

As permitted by law, Company may change this privacy statement from time to time by posting a revised privacy statement on this website or a similar website that replaces this website and changing the “last modified” date. Prior to the effective date of any material changes to this website, Company will notify you, either by email or through a prominent notice, about those changes.

Where required by applicable law, Company will revise this privacy statement if Company change the purposes of the processing of your personal data. Please revisit and review the terms of this website periodically to ensure you understand how Company are processing your personal data.

 

Privacy Contact

If you have any questions or concerns about this privacy statement or any of your rights under it, including requesting access to your personal data, please contact us. If you would like access to your personal information, wish to make a complaint relating to privacy or would otherwise like to contact us about this policy, please direct your request to us. Company will seek to resolve any complaint as soon as reasonably practicable and in any event consistent with our obligations under the law.  If your complaint is not satisfactorily resolved, you may have recourse to governmental agencies.  

You can also may contact the appropriate control authority you consider to lodge your claim (for example, in the country where you have your usual place of abode, place of work or where you consider the alleged infringement has taken place).